Browser Caching Problem

Browser Caching Problem with Java 1.7.0

Issue:

Browser does not present updates from server. The user experience will provision or update new information to NexOSS, but the information is not presented in the browser when the web page is refreshed. This problem is caused by upgrading the java client to version 1.7.0_21.

Solutions:

Two work-around solutions address this java caching problem. Downgrade your java client or disable caching.

  • Downgrade Java

    • Open the Microsoft Windows Control Panel and click on the Program and Features icon.

    Java Caching Problem

    • Select Java 7 Update 21 and click on Uninstall.

    Java Caching Problem

  • Disable Caching

The following instructions explain how to turn off caching on a computer running Microsoft Windows operating system. The primary drawback to this work-around is that it will also disable the Rate Provisioning Tool for NexOSS users.

  • Open the Microsoft Windows Control Panel and click on the Java icon.

    Java Caching Problem

  • Select the Temporary Internet Files Settings button.

    Java Caching Problem

  • Uncheck the “Keep temporary files on my computer” box.

    Java Caching Problem