ENUM Provider Not Receiving Requests

Issue:

ENUM provider is not receiving requests from the NexENUM application. The NexENUM log file (rolling-by-daily.log) file is not being updated.

Troubleshoot:

[ospadmin@osprey1 logs]$ pwd
 /home/ospadmin/OSP/OSPreyPackage/enum/WebServer/webapps/enum/logs
[ospadmin@osprey1 logs]$ ls -l
~
-rw-rw-r-- 1 ospadmin ospadmin 27185 Jan 4 23:59 rolling-by-daily.log.2014-01-04.gz
-rw-rw-r-- 1 ospadmin ospadmin 39293 Jan 5 23:59 rolling-by-daily.log.2014-01-05.gz
-rw-rw-r-- 1 ospadmin ospadmin 142506 Jan 6 23:49 rolling-by-daily.log.2014-01-06.gz
-rw-rw-r-- 1 ospadmin ospadmin 162087 Jan 7 23:54 rolling-by-daily.log.2014-01-07.gz
-rw-rw-r-- 1 ospadmin ospadmin 179434 Jan 8 23:59 rolling-by-daily.log.2014-01-08.gz
-rw-rw-r-- 1 ospadmin ospadmin 177137 Jan 9 23:55 rolling-by-daily.log.2014-01-09.gz
-rw-rw-r-- 1 ospadmin ospadmin 1243239 Jan 10 15:55 rolling-by-daily.log
[ospadmin@osprey1 logs]$ date
Fri Jan 17 13:00:00 EST 2014

Solution:

  1. Remove the space in the ENUMServers list
   [ospadmin@osprey1 etc]$ pwd
   /home/ospadmin/OSP/OSPreyPackage/enum/etc
  * Before

     ```
     [ospadmin@osprey1 etc]$ more ENUM.etc
     ~
     ENUMServers=204.28.233.4, 12.186.145.170
     DNSServers=68.70.58.5,66.152.117.198
     ```

  * After

     ```
     ENUMServers=204.28.233.4,12.186.145.170
     DNSServers=68.70.58.5,66.152.117.198
     ```
  1. Restart NexENUM application
   [ospadmin@osprey1 enum]$ pwd
   /home/ospadmin/OSP/OSPreyPackage/enum
   [ospadmin@osprey1 enum]$ ./stop_NexENUM.sh
   [ospadmin@osprey1 enum]$ ./start_NexENUM.sh
   [ospadmin@osprey1 logs]$ pwd
   /home/ospadmin/OSP/OSPreyPackage/enum/WebServer/webapps/enum/logs
   [ospadmin@osprey1 logs]$ ls -l
   ~
   -rw-rw-r-- 1 ospadmin ospadmin 142506 Jan 6 23:49 rolling-by-daily.log.2014-01-06.gz
   -rw-rw-r-- 1 ospadmin ospadmin 162087 Jan 7 23:54 rolling-by-daily.log.2014-01-07.gz
   -rw-rw-r-- 1 ospadmin ospadmin 179434 Jan 8 23:59 rolling-by-daily.log.2014-01-08.gz
   -rw-rw-r-- 1 ospadmin ospadmin 177137 Jan 9 23:55 rolling-by-daily.log.2014-01-09.gz
   -rw-rw-r-- 1 ospadmin ospadmin 1243239 Jan 10 15:55 rolling-by-daily.log.2014-01-10
   -rw-rw-r-- 1 ospadmin ospadmin 5916720 Jan 17 16:57 rolling-by-daily.log
   [ospadmin@osprey1 logs]$ date
   Fri Jan 17 16:58:01 EST 2014