Issue:
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Troubleshoot:
Check CDRConverter is running
Issue the following command to verify that the two CDRConverter processes are running that allow the application to accept CDRs from the SBC.
[ossadmin@SDReporter]$ ps -ef|grep cdr
ossadmin 20530 20478 0 07:27 pts/1 00:00:00 grep cdr
ossadmin 32423 1 0 Feb28 ? 00:00:00 /bin/sh ./run_convert_cdr.sh
ossadmin 32424 1 0 Feb28 ? 00:00:00 /bin/sh ./run_export_cdr.sh
Check if CDR files are being rejected
Check NexOSS License