Failed to Run LSOF

Issue:

The “Failed to Run LSOF” error message is logged in CDRConverter log file.

Troubleshoot:

Verify that the LSOF utility is missing.

[ossadmin@transnexus 1]$ which lsof
/usr/bin/which: no lsof in (/home/ossadmin/OSS/SDReporter/jdk/bin:/usr/sbin:/usr/local/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin)
[ossadmin@transnexus 1]$

Solution:

1. Install the LSOF utility.

   [root@transnexus ~]# yum install lsof.x86_64
   

2. Confirm that LSOF is available to user ossadmin.

   [ossadmin@transnexus ~]$ which lsof
   /usr/sbin/lsof