Server Returned Unexpected Error

Issue:

The “Returned an Unexpected Error” error message is logged in the NexOSS log file.

Log message:

Error: The Server Has Returned an Unexpected Error. /Not in GZIP Format

Solution:

Try to to disable the “Keep temporary files on my computer” option in the Java Applet Viewer by:

  1. Opening the “Java Control Panel” on the PC

  2. Selecting the “General” tab

  3. Clicking on “Settings” under the “Temporary Internet Files” section

  4. Un-checking the “Keep temporary files on my computer” check box.

  5. Close the control panel and all web browser windows.